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Testimonials & Reviews


Innovative Pain and Spine Center

Board Certified Physician in Pain Management & in Physical Medicine located in Toluca Lake, North Hollywood, CA

4.89/5 Star Rating
35 total reviews

Innovative Pain and Spine Center always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 35 reviews with an average rating of 4.89 out of 5 stars. Please read what others are saying about Innovative Pain and Spine Center below, and as always, we would love to collect your feedback.

Michelle H.
5/5 Star Rating
Submitted 12/08/23
Dr. Root and his team changed my life. Despite heading into back surgery next week, knowing that Dr. Root is on my side makes this process less frightening. I started working with Dr. Root after another surgery in December 2018. I have had 10 surgeries since 2012. As a natural redhead (for whom pain medications do not work as well as the average bear) and someone with a permanent autoimmune condition, I went into and came out of many of these surgeries in horrible pain. Moreover, I lived with acute pain, despite having a team of doctors. Many doctors questioned my pain. After one surgery, we realized that the pain-med ball was not hooked up. Still, it took three days while in the hospital to get help. Meanwhile, I was living a moment-by-moment nightmare and thought I was losing my mind. Many people have their own horror stories; I have many. If you are looking for pain meds due to addiction, Dr. Root is not for you. He is serious about his craft. But if you are living with pain due to any current problem or long-term illness, Dr. Root will be your best advocate. He and his team are kind, knowledgeable and responsive. As I head into my 11th surgery since 2012, I know Dr. Root is on my side from start to finish. If you are fortunate to get to work with him, consider yourself blessed and lucky; I do. Thank you Dr. Root and the entire Innovation Spine team. I love you guys! Michelle
Cherie Q.
5/5 Star Rating
Submitted 11/14/23
The staff does an excellent job at getting you in for the appointment when you need it, and Dr Root goes the extra mile to make sure he understands your viewpoint!! That's a quality hard to find in doctors in these times!!
Katherine C.
5/5 Star Rating
Submitted 11/01/23
Jan S.
5/5 Star Rating
Submitted 08/31/23
I appreciate having a caring physician as Dr Root who is sensitive to the frustration of living with chronic pain and a patient who wants to have a life in spite of it. Dr Root is supportive and encouraging and makes my ability to continue working feasible, which by the way is something I'm passionate about. My appreciation is unending and I'm confident in recommending him as a physician and friend without hesitation.
Deirdre H.
5/5 Star Rating
Submitted 07/12/23
Dr. Root is an amazing doctor. He takes the time to listen to your issues, and he’s not afraid to do what is necessary to help. He’s knowledgeable in many areas of medicine and always has a smile. I would recommend him to anyone looking for help? Thank you Dr. Root.
William K.
5/5 Star Rating
Submitted 03/02/23
He Treated me vary well. And was straight forward with me. Thank you Dr Root !
Robert H.
5/5 Star Rating
Submitted 01/12/23
I always have a positive uplifting experience with Doctor Root…I wish the world develop more sincere individuals like Doctor Root…this Doctor Root is the best of the best !!!
Tracy C.
5/5 Star Rating
Submitted 08/05/22
I adore Dr. Root as my pain management doctor whom was referred to me by my own primary care doctor. He is very knowledgeable in multiple areas, very patient, has a great patient doctor rapport, as well as having the ability to guide me as the patient towards my treatment plan. He’s also been known to follow up with me, meaning to call me to check on how I am doing after a procedure. I’ve been through a handful of Pain Management doctors and Dr Root is by fair the best and knowledgeable. I am extremely happy with his care! I highly recommend Dr Root for your pain management issues. Best wishes!
Mayra H.
4/5 Star Rating
Submitted 07/25/22
Muy buena excelente doctor
Luis B.
5/5 Star Rating
Submitted 07/11/22
Dr Root was extremely helpful, kind, patient, detailed and ensured that I had full understanding of my injury and my options for recovery/treatment. I absolutely look forward to my next visit!
Monte P.
5/5 Star Rating
Submitted 03/01/22
In all my years of doing stunts , I’ve had my share of bumps-bruises-broken bones etc., PAIN! , for years I’ve struggled with it , ever since Dr Root started taking care of me, my life has changed ., he’s super smart , knows all about the body and how it works and what to do to make it better.and he’s not that uncomfortable bed-side manner / instead very easy going , encouraging and understanding.yes I strongly recommend seeing Dr.Root.
Claire F.
5/5 Star Rating
Submitted 02/21/22
I've been disabled since 1989 with a very severe back Condition I have seen many doctors over the years Dr Matthew Root is the best I have ever seen He's very knowledgeable and he has not only intelligence and experience but there is a strong intuitive side which is so important to me. That's very hard to find He's always been spot on with his recommendations and eventide I hit a bump he glides me through. He has many options but his main goal is quality of life. You will not be disappointed I would highly recommend him over all others He is a gift from God
Gregory B.
5/5 Star Rating
Submitted 11/30/21
Like a family practice
Cindy V.
5/5 Star Rating
Submitted 11/07/21
What a super nice facility. Very friendly and helpful. Thanks
Roberto F.
5/5 Star Rating
Submitted 10/09/21
Always Dr. Root caring for my health i have so much appreciation for him blessing
Miriam M.
5/5 Star Rating
Submitted 07/23/21
Dr. Root is a very special doctor. He relates to his patients and is so knowlegable. He is the only spine and pain doctor who explained my condition thoroughly. He told me things about my condition that no other doctor had the time or inclination or interest in me to explain to me and I have been to quite a few doctors. I wish he could treat my condition forever but I was informed I can only have him for 6 months because he is not in Optum plan within a plan. This makes me very sad. To sum up Dr. Root is a fantastic doctor.
Jennifer T.
5/5 Star Rating
Submitted 02/16/21
Without Dr. Root I'd jump out the window. 'Nuff said.
Marty L.
5/5 Star Rating
Submitted 11/02/20
Dr. Root is an excellent doctor. I feel well cared for.
Sarah H.
5/5 Star Rating
Submitted 10/06/20
Once again all the staff at Innovative Pain Spine have gone above and beyond to assist me with my chronic spine injuries. The staff: Doctor Root (of course), but also Darla, Jazmine, Hanna, & Tracey have been so helpful, patient, kind, & understanding with my frequent calls & questions. I could not wish for better service & assistance, I'm just so relieved to have found such incredible health care during this difficult time, they have made it possible for me to continue with my work, life, and everything. Thank you all.
Jennifer T.
5/5 Star Rating
Submitted 07/03/20
Dr Root is a very kind empathetic doctor. He really seems to know what I'm going through and knows what to do to help. His staff is also very friendly . They are always very cheerful very kind to me. I'm lucky to have found this team!